You can be assured, we respect the rules and obligations of the mandatee as defined in the SEPA Direct Debit rulebook. More info can be found on these pages: French version / Dutch version (unfortunately there is no English version available).
Articles in this section
- Do I need to create an account to pay with POM?
- Which payment methods can I use to pay with POM?
- Is there a maximum amount per invoice?
- Can I edit the payment details?
- Can I choose the payment date myself?
- POM One-Click-Pay, how does it work?
- How do I know if my payment is successfully completed?
- What happens if, by accident, I pay my invoice twice?
- I just paid, but the payment doesn't show in my bank statements. Why is that?
- Why can't I find the IBAN of the beneficiary and/or the remittance info on my bank statements?
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