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  3. Pay via POM

Pay via POM

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  • Do I need to create an account to pay with POM?
  • Which payment methods can I use to pay with POM?
  • Is there a maximum amount per invoice?
  • Can I edit the payment details?
  • Can I choose the payment date myself?
  • POM One-Click-Pay, how does it work?
  • How do I know if my payment is successfully completed?
  • What happens if, by accident, I pay my invoice twice?
  • I just paid, but the payment doesn't show in my bank statements. Why is that?
  • Why can't I find the IBAN of the beneficiary and/or the remittance info on my bank statements?
  • Can I undo a completed payment transaction?
  • I want to cancel a planned payment. How can I do this?
  • My planned payment doesn't appear in my future transactions list. Why is that?
  • I always bump into an error message saying my payment is already being processed. How can I avoid this?
  • I received a payment reminder, but I've already paid my invoice. How is this possible?
  • Can payments be done from different accounts?
  • Will POM perform my payments automatically?
  • Can I make payments in currencies other than the Euro?
  • When I sign the mandate, what is the commitment I take?
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