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FAQ

POM QR-codes

  • How does the POM QR-code work?
  • Can I scan a POM QR-code with my banking app?
  • The QR-code on my payment request doesn't work. What should I do?
  • How can I be sure the QR-code is 100% legit?
  • The POM QR-code is no longer valid. What should I do now?

Pay via POM

  • Do I need to create an account to pay with POM?
  • Which payment methods can I use to pay with POM?
  • Is there a maximum amount per invoice?
  • Can I edit the payment details?
  • Can I choose the payment date myself?
  • POM One-Click-Pay, how does it work?
See all 19 articles

Is POM safe?

  • POM, a free service? How can that be?
  • Can I trust my data to POM?
  • And what about my payments?
  • E-mails from POM end up in my spam folder. How can I fix this?

Receive and process documents in the POM app

  • Do I need to pay for each invoice that is uploaded in POM through POM?
  • My document gets a colored flag. What does this mean?
  • How long do documents remain in POM?
  • Can I edit or remove a document?
  • Can I upload documents in POM myself?
  • Can I share my documents with others such as my accountant or a budget controller?
See all 7 articles

Sign up to use the POM app

  • Is POM completely free?
  • Why do I have to give my personal data?
  • Why do I have to scan the reverse of my ID?
  • Can I open my account on a smartphone, tablet or pc?
  • Can I create a POM account via the website?
  • How can I create an account? Only via smartphone or tablet?
See all 7 articles
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