POM
- Total activity 308
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Activity overview
Latest activity by POM-
POM created an article,
Why can't I find the IBAN of the beneficiary and/or the remittance info on my bank statements?
This is due to the way card payments are processed (e.g. via Bancontact). Transactions performed via POM are not processed as regular bank transfers (SCT), but as card payments. You can compare it ...
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POM created an article,
Flemish Tax Service adds POM QR payment codes on tax assessments
ANTWERP 23/06/2021 – The Flemish Tax Service chose to work with POM to enable digital payment solutions (like QR payment codes and payment links) for property tax assessments and reminders. Paying ...
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POM created an article,
I received a payment reminder, but I've already paid my invoice. How is this possible?
It may be that the reminder you've just received and your payment via POM have crossed each other. It can take up to 3 banking days before a supplier receives your payment.
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POM created an article,
Can I undo a completed payment transaction?
If you have completed a payment via POM, it can't be reversed just like that. If you would like to reclaim a payment (e.g. in case you've paid twice or you don't agree with an invoice), we advise y...
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POM created an article,
I always bump into an error message saying my payment is already being processed. How can I avoid this?
This situation occurs if you - by accident - scan the QR-code twice while you are paying. In the Payconiq by Bancontact app for example, the camera feature becomes immediately active when you open ...
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POM created an article,
I want to cancel a planned payment. How can I do this?
If you've planned a payment via POM (for example on due date) and you would like to cancel this payment, please contact the supplier of the invoice directly. POM only registers the payment order, t...
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POM created an article,
I just paid, but the payment doesn't show in my bank statements. Why is that?
If you make a payment via POM, the transaction will be visible on your bank statements the following banking day at the latest. So it's indeed possible that you don't see the transaction immediatel...
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POM created an article,
How do I know if my payment is successfully completed?
After successfully completing your payment, you'll be redirected to a payment confirmation page. If you scan the POM QR-code again or click on the payment link again, you'll see a message stating t...
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POM created an article,
Can I choose the payment date myself?
When using the following payment methods, you can not edit the payment date yourself: Bancontact (either via the Payconiq by Bancontact app or with a banking app that supports the Bancontact functi...
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POM created an article,
Do I need to create an account to pay with POM?
To execute a payment via POM you do not need to create an account or download an additional payment application. You can simply use your trusted payment app (e.g. Payconiq by Bancontact or your ban...